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    May I request a custom design?

    We do accept certain custom design requests based on our available resources. If you have a specific design in mind, please contact us and we'd love to discuss the possibility of creating a special design just for you.  

    What is the production time?

    Each design is lovingly handmade just for you upon order, so please allow up to 2 weeks before your design is shipped. 

    Where do you ship?

    We currently ship to Canada, the United States, the UK and Australia. Shipping is available Worldwide and we'd love to hear from you to calculate your own personal shipping rate. 

    What is the refund policy?

    We do not offer refunds or exchanges on products or workshops. 

    What if my Sara Kelly Designs jewellery piece breaks?

    Please see our Mala Repair section.